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What KPIs and Analytics Are Used on NPS (Net Promoter Score) Dashboards?
Read moreDashboards with the Net Promoter Score (NPS) have become essential tools for companies trying to measure customer loyalty and...
April 5, 20240 -
What KPIs and Analytics Does a Customer Experience Operations Analyst Use?
Read moreCustomer experience operations analytics are critical in gauging and enhancing customer happiness. The important KPIs and data that customer...
