Since 1996 InetSoft has been delivering easy, agile, and robust business intelligence software that makes it possible for organizations and solution providers of all sizes to deploy or embed full-featured business intelligence solutions. Application highlights include visually-compelling and interactive dashboards that ensure greater end-user adoption plus pixel-perfect report generation, scheduling, and bursting. InetSoft's patent pending Data Block™ technology enables productive reuse of queries and a unique capability for end-user defined data mashup.
This capability combined with efficient information access enabled by InetSoft's visual analysis technologies allows maximum self-service that benefits the average business user, the IT administrator, and the developer. InetSoft was rated #1 in Butler Analytics Business Analytics Yearbook, and InetSoft's BI solutions have been deployed at over 5,000 organizations worldwide, including 25% of Fortune 500 companies, spanning all types of industries.
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What KPIs and Metrics Are Tracked in Mobile Dashboards for Cellular Network Field Technicians?
Mobile dashboards for cellular network field technicians typically track key performance indicators (KPIs) and metrics that measure their productivity, efficiency, and quality of work. Here are some common KPIs and metrics tracked, their definitions, and significance in performance management:
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Response Time: Time taken to respond to a task or assignment.
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Task Completion Rate: Percentage of tasks completed within a given timeframe.
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First-Time Fix Rate (FTFR): Percentage of tasks resolved on the first visit.
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Mean Time to Repair (MTTR): Average time taken to repair or resolve an issue.
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Network Quality Metrics: Signal strength, dropped calls, data speeds, etc.
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Job Closure Rate: Percentage of tasks closed within a given timeframe.
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Travel Time: Time spent traveling between sites.
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Utilization Rate: Percentage of available time spent on tasks.
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Customer Satisfaction (CSAT): Feedback and ratings from customers.
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Safety Metrics: Incidents, near-misses, or safety protocol compliance.
These KPIs and metrics help managers:
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Monitor performance and productivity
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Identify areas for improvement and training
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Optimize resource allocation and scheduling
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Enhance customer satisfaction and network quality
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Prioritize safety and efficiency
How Is Artificial Intelligence Used in Cellular Network Operations?
Here are some ways artificial intelligence (AI) is used in cellular network operations ¹ ² ³:
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Network Optimization: AI algorithms can dynamically adjust network parameters in real-time, improving performance and efficiency.
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Enhanced Performance: AI predicts surges in demand and adjusts network resources accordingly.
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Improved Security: AI can detect unusual patterns in network traffic in real-time, indicating a security threat.
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Network Slicing: AI can create multiple virtual networks with different characteristics over a single physical infrastructure.
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Enhanced User Experiences: AI can analyze network conditions and user behavior to dynamically adjust Quality of Service (QoS) settings.
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Embrace AI-driven tools for service operations: AI-driven tools assist network engineers automate and streamline network activities and incident management.
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Place AI at the heart of CAPEX agenda: AI technology can deliver critical data with capabilities of deep learning and dynamic modeling in capex planning tools.
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Analyzing logs of data with AI: AI automates the analysis of data generated in huge amounts from internal procedures, server logs, applications, network controllers, and other equipment.
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Automatically prioritizing critical network traffic: AI-enabled smart switching ensures timely delivery of critical traffic.
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AI increases flexibility of cloud-enabled networks: AI is gaining traction in the network management field and assisting operators to manage 5G networks.
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