Analytics for Performance Management

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Since 1996 InetSoft has been delivering easy, agile, and robust business intelligence software that makes it possible for organizations and solution providers of all sizes to deploy or embed full-featured business intelligence solutions. Application highlights include visually-compelling and interactive dashboards that ensure greater end-user adoption plus pixel-perfect report generation, scheduling, and bursting. InetSoft's patent pending Data Block™ technology enables productive reuse of queries and a unique capability for end-user defined data mashup.

This capability combined with efficient information access enabled by InetSoft's visual analysis technologies allows maximum self-service that benefits the average business user, the IT administrator, and the developer. InetSoft was rated #1 in Butler Analytics Business Analytics Yearbook, and InetSoft's BI solutions have been deployed at over 5,000 organizations worldwide, including 25% of Fortune 500 companies, spanning all types of industries.

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Reasons to Use Analytics in People Performance Management

The most common analytics used in people management include employee engagement surveys, 360 degree feedback, and performance reviews. These tools allow managers to get a better understanding of what motivates their team members and how they can be supported. A recent study found that organizations using analytics to measure employee productivity were able to improve overall performance by 10 percent. The study also showed that companies that used analytics to track employee performance had higher levels of customer satisfaction than those who did not use analytics.

The most important thing to remember when using analytics in people management is to be sure to use data correctly. For example, if you want to know why one employee is performing better than others, you should look at the data from the entire team, not just the individual. You might find that the employee has been working harder than his peers, which could mean he needs additional training. Or, perhaps the employee is simply more skilled than the rest of the group. In either case, the manager would benefit from knowing what factors contribute to the difference between the two employees.

Identify Who Is More Productive

Once you've identified the top performers, you'll need to figure out what makes them so successful. To do this, you'll need to dig deeper into their behavior. What motivates them? What challenges do they face? What skills do they possess?

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“Flexible product with great training and support. The product has been very useful for quickly creating dashboards and data views. Support and training has always been available to us and quick to respond.
- George R, Information Technology Specialist at Sonepar USA

Help Them Do Even Better

If you want to help your employees perform better, you should first understand how they work. This means understanding their strengths and weaknesses, as well as their motivations and goals. Then, you can use analytics tools to help them improve. The most important thing to remember about analytics is that they should be used to improve people performance management. If you use them to simply measure employee performance, you won't get much benefit from them. You need to focus on using data to help employees do better at work.

Make Good Salary and Promotion Decisions

The best way for a manager to promote someone is by giving that individual a chance to prove themselves in a new role. This means looking at how well the employee performs on the job, and also considering whether the position will benefit the company.

When to Say No

Employees who promote themselves often feel good about themselves because they believe they deserve to be promoted. However, there are some things that managers shouldn't do when promoting employees. First, managers shouldn't give promotions just because they think the employee deserves them. Second, managers shouldn' t use promotions as a reward for good behavior. Third, managers shouldn't say "no" to every request for a raise. Instead, managers should say "yes" to requests that are reasonable and then follow up with a plan for how to improve performance.

Identify the Skills That Matter Most

In addition to considering the employee's skills, managers also need to consider the company's goals. If the company has a goal of increasing profits, then managers should focus on improving productivity. On the other hand, if the company wants to reduce costs, then managers should focus their attention on reducing expenses.

Look at the Company's Needs

A good manager will take into account the company's current situation when deciding whether to promote an employee. This means looking at how well the employee is performing compared with others in his or her position. It also means taking into consideration the company's financial situation. If the company is struggling financially, then managers might decide not to make any promotions until things improve.

When making promotion decisions, managers should look at the company's needs first. If there isn't a clear need for the person being promoted, then it might be better to keep them where they are. For example, if a manager has two employees who work in different departments, one of whom is very skilled in graphic design while the other is very skilled in accounting, it would be better to keep the accountant where he is because his skills are needed in the department. However, if the company is struggling financially and needs someone who is skilled in graphic design, then it would be better to promote the graphic designer.

Evaluate the Candidate's Fit with the Organization

Another factor that managers need to consider when making promotion decisions is the candidate's fit with the organization. An employee who fits well with the company culture and values will likely perform better than one who does not. In addition, employees who feel valued by the company tend to work harder and produce higher quality work.

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- John White, Senior Director, Information Technology at Livingston International

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