InetSoft's Customer Dashboard Software

Searching for the best dashboard software for managing customer accounts? Customer dashboard software is crucial to the decision-making processes of businesses, as it allows a business to manage company interactions with past, present, and future customers.

In order to increase revenue, a company must foster effective marketing strategies based on the customer data and the performance of initiatives. However, in order to do that it is critical to have software implemented that allows for the easy understanding and interpretation of customer data.

For years, InetSoft has been a leader in providing businesses with easy to use, flexible, and versatile dashboard reporting software compatible with almost any CRM application.

With the combination of compelling visuals, interactive reports, and a user-friendly drag-and-drop interface, business users can create and analyze data on a whole new level in order to spot new trends, increase efficiency, and even decrease overall costs.

Key Customer Dashboard Features

InetSoft's dashboard solution provides universal capabilities for all types of CRM applications to accommodate all the user needs to increase growth and revenue for their business. Using InetSoft's CRM software dashboards, users can integrate their data into flashy, interactive visualizations that provide monitoring services. Users can create business-specific dashboard displays of critical key performance indicators, such as:

• Open cases by status, priority, and age
• Current case load by agent and status
• Employee performance by cases closed and time to close
• Overall case open vs. close rate
• Same day close rates - overall and by agent

This allows users to accomplish tasks that they would not be able to with basic reports, such as schedule reports for email distribution, combine multiple views in a single report, give more options for printing and exporting reports, including Excel, PDF, PowerPoint, and more, build parameterized reports which allow you to select the data you want to view, or automatically see The appropriate data based on security and sharing, and organize your reports with sub-folders.

With InetSoft's easy to use customer relationship management dashboards, users can measure sales success rates of campaigns from start to finish, compare the current performance of your marketing campaigns to previous ones, identify outliers in your sales funnel, and track if year-to-date sales are on track to hit plan using historical patterns.