This is a continuation of the transcript of a Webinar hosted by InetSoft entitled "Best Practices for Deploying and Using Business Intelligence Software." The speaker is Mark Flaherty, CMO at InetSoft.
Mark Flaherty (MF): The first step has to do with collecting and preparing data for use in a BI application. This has to do with data management, aggregation of data from the numerous disparate data sources they may have, how they are transforming and cleansing that data, and how they are able to deliver the right data to the right people in a timely fashion.
The best companies have increased the number of employees with access to BI applications. They have also been able to decrease data management infrastructure costs. A major source of infrastructure cost comes from data integration. One of the areas of reduced cost can come from the avoidance of data warehousing by using a solution such as InetSoft's where the BI application accesses operational databases directly.
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There has, in fact, been some focus by many enterprises on reducing their data management costs. They cite reasons such as reducing the time to information, which has to do with the time lags that data warehousing introduces, as well as reducing overhead costs around data management. In addition, enterprises are striving to improve their data management strategy in order to be able to deliver BI capabilities to more people, to simplify data access for them, and to improve ease of use of the BI tools they select.
The next steps to becoming a top user of business intelligence have to do with the strategic actions companies employ around their BI project. They take time to understand end-user requirements, and they create a data management strategy roadmap. They plan in advance how they are going to measure data access performance so they can stay on top of data and usage growth.
They don’t spend too much time identifying every single data source out there. Rather they add them in over time, making sure to get the most important data available right away.
In terms of employee strategy, they make an effort to establish an information culture that values the collection, management, delivery, and use of corporate data. Teaching an employee to use business intelligence (BI) software requires a comprehensive approach that covers both foundational concepts and hands-on training. Here's a breakdown of the key aspects to include:
Data analysis encompasses a variety of techniques and methods used to inspect, clean, transform, and model data with the goal of discovering useful information, drawing conclusions, and supporting decision-making. Among these methods, descriptive statistics, inferential statistics, and time series analysis are foundational. Each serves a distinct purpose and is applied in different contexts depending on the nature of the data and the questions being asked. Here is an in-depth look at each method:
Definition: Descriptive statistics involves summarizing and organizing data to describe its main features. It provides simple summaries about the sample and the measures. These summaries can be either graphical or numerical.
Key Components:
Significance: Descriptive statistics are fundamental for understanding the basic features of a data set, making it easier to present large amounts of data in a manageable form. They are often the first step in data analysis, providing a clear picture of what the data looks like and highlighting any initial patterns.
Definition: Inferential statistics involves making inferences about populations based on samples of data drawn from those populations. This method goes beyond the data available and allows researchers to make predictions, test hypotheses, and estimate population parameters.
Key Components:
Significance: Inferential statistics enable researchers to draw conclusions about larger populations based on sample data, making it possible to generalize findings and make predictions. This method is crucial for scientific research, market analysis, policy making, and any field that relies on data-driven decision-making.
Definition: Time series analysis involves analyzing data points collected or recorded at specific time intervals. This method is used to understand trends, seasonal patterns, and cyclical behaviors in data over time.
Key Components:
Trend Analysis: Identifying long-term movement or direction in the data. Trends can be upward, downward, or stable.
Seasonality: Identifying regular, repeating patterns or cycles in the data that occur at regular intervals (e.g., daily, monthly, yearly).
Cyclical Patterns: Identifying fluctuations in data that do not follow a fixed period and are often influenced by economic or business cycles.
Stationarity: A stationary time series has a constant mean and variance over time. Non-stationary data often need to be transformed (e.g., differencing) before analysis.
Decomposition: Breaking down a time series into its constituent components (trend, seasonality, and residuals) to better understand each component's contribution.
Autoregressive Integrated Moving Average (ARIMA): A popular model used to forecast future points in the series by using its past values and past forecast errors.
Significance: Time series analysis is vital for forecasting and predicting future trends based on historical data. It is widely used in economics, finance, environmental science, and any field that relies on understanding temporal dynamics. Accurate time series analysis can help businesses and organizations plan and make informed decisions by anticipating future developments.
Example Scenario: A retail company wants to understand its sales performance and make future projections. The company can use all three data analysis methods in different stages:
Descriptive Statistics: Summarize sales data to understand average sales, variability, and trends over time. This can help in identifying peak sales periods and variations across different regions or product lines.
Inferential Statistics: Use a sample of sales data to infer the overall customer satisfaction level and test hypotheses about factors affecting sales, such as marketing campaigns or price changes. Regression analysis can be used to model the relationship between sales and variables like advertising spend or seasonal promotions.
Time Series Analysis: Analyze monthly sales data to identify seasonal patterns (e.g., holiday sales spikes) and underlying trends. Use models like ARIMA to forecast future sales, allowing the company to plan inventory, staffing, and marketing strategies effectively.
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