InetSoft Viewpoint
"You actually use more business intelligence capabilities. So in between the execution phase and the final evaluation, you’re constantly tracking and monitoring your performance so you can tune your execution. That’s where business intelligence with dashboards for analysis and monitoring come in. And in between the evaluation phase and incorporating your learnings or findings and adapting your strategy, you need to do some in-depth analytics.
That’s the more traditional forecasting or predictive analytics as well as things like data mining. So there is a piece that is more business intelligence as it relates to the management system, and then there is a piece that is more performance management, and you couple them together.
After some months of active use of the platform, go back to the users and find out where they get value out of the system, what they’ve been using it for, and start to use those thought leaders, the folks that have been the most aggressive users getting this value out of it. Use them, perhaps, as a way to add the additional performance management capabilities into the organization." - Mark Flaherty, CMO, InetSoft
More Articles About Dashboards
Acupuncture Practices Metrics - Acupuncture practices, like many other healthcare providers, can benefit greatly from using business intelligence (BI) software to track key performance indicators (KPIs) and metrics. These KPIs and metrics help the practice understand its operational efficiency, financial health, patient satisfaction, and overall business performance. Here are some important KPIs and metrics acupuncture practices might track, along with their definitions and significance: Patient Volume Definition: The total number of patients seen within a specific period (daily, weekly, monthly). Significance: Indicates the demand for acupuncture services and helps in planning resources and staffing needs...
Best Practices for Performance Management - Today we're talking about performance management best practices. Organizations tend to follow similar patterns when it comes to performance management. They implement a performance management program, and it becomes structured into people's daily routines. Then after some time people tend to get complacent and stop using those performance management tools. So the question before us today is how do we move beyond that? How do we keep using these business management tools? There are lots of different things that I could share with you today, but I thought the best way to start will be to share with you are what I call the six fatal mistakes in performance management...
Clusters of People Calling into Care - Customer care centers typically handle a diverse range of calls from various types of customers, each with unique needs, concerns, and preferences. While the specific types of clusters of people calling into a customer care center may vary depending on the industry, product, or service being offered, here are some common categories: General Inquiries: Customers calling for general information about products, services, policies, or procedures. These callers may have questions about product features, pricing, availability, or account management...
Collection of Sample BI Dashboards - Below are sample dashboards built with InetSoft's Java-based dashboard application, Style Intelligence. Explore further with the free 5-day self evaluation. This live customer service dashboard gives shows call center managers how many calls their employees are handling and how long they are taking. InetSoft's fraud management dashboard makes use of dynamic text, which is text that is hooked up to data sources and updates automatically as new data becomes available...
Dashboarding Features for Healthcare Practitioners - Style Intelligence offers various dashboarding and reporting options for organizations to create and build a wide range of visual analytics. SI's features include the ability to create multi-dimensional charts, where users can make charts or graphs with measures in a variety of ways, including size, shape and color. This kind of multi-dimensional charting is perfect for clinicians that want visualizations which display several different metrics at once, such as hospital admissions per year, the average length of stay and average patient discharge rates, or any other metrics that involve a multitude of factors. Style Intelligence also has a variety of drilldown functionalities, for further exploring data...
Data Science in the Healthcare Sector - So what's been the common thread from cyber security to healthcare in terms of analytics and data science? What are the technical and other hurdles that are common between them that allowed you to make that leap? So the ability to detect various kinds of events in your data streams, and I'm going to use that term somewhat loosely, detecting events and data streams and then combining them together into patterns is something that happens in cyber security as well as fraud, waste and abuse. So whether you do that by looking at a series of bad claims or a series of services...
Evaluate InetSoft's Online Reporting Service - Are you looking for a way to create reports and track business performance? InetSoft's online reporting service is the ideal tool for users wanting to track their KPI's remotely without having to rely on specialized IT professionals and endless hours of setup. Whether it's installed on your local desktop, in the cloud, or at a server at your company's local intranet, this online reporting service allows users to access their reports through a web browser. InetSoft's online reporting service can be installed and run in the cloud, on a remote server provided by Amazon...
Field Service Dashboard KPIs - The most crucial KPIs that have to be on a field service dashboard are: First-Time Fix Rate (FTFR) The proportion of works that are finished during the first visit to the customer's site is known as the first-time fix rate (FTFR). A high FTFR shows that the field technician has the necessary knowledge, equipment, and supplies to address the problem at the first visit. Also, it indicates that the client is content with the service and does not need a follow-up appointment. Less customer satisfaction, higher expenses, and a negative effect on the company's image may all result from poor FTFR...
Healthcare Insurers BI - Today's Webinar is about exploring the enterprise business intelligence challenges healthcare insurers face in the 21st century and how analytic solutions are helping create better industry performance and competitive advantage through better business decisions and stronger customer relationships. Our first topic is about how analytics drive innovation for commercial health care companies. We have worked with a large healthcare insurer. Those companies that are responsible for some of the financial side of the whole healthcare equation often called the payers...
Options for the User of a Report Maker - With a shallow learning curve, non-technical users can create dashboards in the cloud and deploy InetSoft's online report maker using a simple point-and-click interface. With InetSoft's online ad hoc reporting wizard, users can make major stylistic and format changes to their reports and see the results of their changes immediately. Don't want to do the setup yourself? With InetSoft, users also have the option to have InetSoft professionals take care of the setup procedures of the system, so you don't have to worry about it. Technicians will deploy the software and build dashboards and reports based on the company needs. InetSoft takes the heavy lifting out of online reporting by deploying the system, connecting to desired data sources...
Parameterized Reporting by WHO - WHO has also used Style Intelligence to create a series of parameterized Web-based reports in the form of its Global Tuberculosis Report. Tuberculosis country profiles are generated automatically based on data reported by countries and which are held in WHO's global TB database. This information is updated on annual basis. Users can choose what country's data they want to view by inputting a parameter, and the report will be run accordingly. Results can be viewed both on the Web or in .PDF format, as well as in English, Spanish, French, and Russian...
Practice Analytic Reports - Practice analytics software is designed to provide insights and data-driven decision-making support for various aspects of managing a medical or healthcare practice. The reports included in such software typically cover a wide range of operational, financial, and clinical metrics aimed at optimizing practice performance, improving patient care, and ensuring regulatory compliance. Here are some common types of reports that would be included in practice analytics software: Financial Reports: Revenue Analysis: Breakdown of revenue sources, including payments, reimbursements, and collections, by payer, service type, provider, or location...