Evalutate InetSoft's Analysis Tools: Easy. Agile. Robust.

Since 1996 InetSoft has been offering business intelligence and analysis applications that are flexible and powerful, serving over 5,000 enterprises and solution providers worldwide. Try our sophisticated, full service software, StyleBI. It is powerful, yet intuitive as an analytical platform with web-based integration and discerning management capabilities.

For the first time, our software enables writing back to databases. You can now quickly build Web-based applications that can be used in an analytical capacity and read data from almost any data source. The software can provide controlled forms for updating or inputting information.

Examples of such applications are data profiling, marketing lead import cleansing, sales quote approvals, and financial budgeting.

View a 2-minute demonstration of InetSoft's easy, agile, and robust BI software.

"We chose InetSoft's Web-based analytic dashboard solution because it could be deployed so easily across different geographies and computing platforms and because its feature set is so mature and robust. We were actually surprised by its ease-of-use for end-users when we started to see sales managers creating their own dashboards without special training or support from us in IT." - Erik Saline, Information Systems Specialist at Pentagon Technologies

Read why choosing InetSoft's cloud-flexible BI provides advantages over other BI options.

How A Specialty Glass Maker Uses InetSoft's Analysis Microservice App

Nestled in the heart of Massachusetts, CrystalWorks Glass Studio was renowned for its exquisite custom glass pieces: handblown chandeliers, architectural panels, and shimmering sculptures. The studio catered to high-end clients, from luxury hotels to discerning collectors, and prided itself on artistry and craftsmanship. But as demand grew, CrystalWorks faced challenges in scaling its operations while preserving its quality. Behind the scenes, processes were tangled in inefficiencies. Inventory mismanagement led to wasted materials, while clients often complained about delayed timelines.

Enter Claire Rodriguez, the newly appointed operations manager, with a background in data analytics. Determined to modernize the studio without compromising its artisan spirit, Claire sought a solution. Her search led her to InetSoft's analysis microservice app, StyleBI, renowned for its intuitive dashboards and real-time analytics.

First Steps: Harnessing Data Potential

Claire's first challenge was inventory management. The studio sourced rare and expensive materials, such as Venetian crystal and gold leaf. Yet, tracking usage was haphazard, relying on handwritten notes and occasional audits. Claire integrated StyleBI into their operations, creating a dashboard that tracked materials consumption, order histories, and supplier lead times.

StyleBI's visualization tools allowed Claire to identify patterns. For example, she discovered that certain glass powders were wasted during specific processes due to over-measuring. Armed with this insight, she revised training protocols for artisans and suggested tweaks to equipment to ensure precision. Within a month, material wastage reduced by 20%.

Turning Timelines Around

Next, Claire tackled production timelines. The studio operated with three artisan teams, each specializing in different styles: modern, traditional, and avant-garde. Coordination between these teams and the logistics department was inconsistent, leading to bottlenecks.

Using StyleBI's workflow analytics, Claire mapped out each team's average production speed, bottlenecks, and overlaps. She used StyleBI's predictive analytics to simulate scenarios for optimizing team collaboration. The dashboard revealed that aligning the logistics department more closely with production schedules could reduce delays.

Claire implemented changes: she adjusted work shifts to ensure each artisan team had staggered timelines and used StyleBI's alerts feature to notify logistics staff when materials were nearing completion. With these changes, the studio's average order turnaround time dropped by 30%.

Tailoring Customer Experience

CrystalWorks prided itself on creating bespoke pieces, but custom orders often led to misunderstandings. Clients would provide vague requests, and communication between the studio and its customers was scattered across emails, calls, and sketches. Misaligned expectations occasionally resulted in costly redesigns.

StyleBI's customer analytics module became Claire's solution for enhancing client relationships. She aggregated data from past orders, feedback, and consultation notes into a centralized dashboard. StyleBI enabled her to categorize clients into segments—hotels, collectors, designers—and identify their preferences. For instance, she learned that corporate clients favored bold, symmetrical designs, while private collectors leaned towards intricate patterns.

With these insights, Claire launched an interactive consultation portal powered by StyleBI. Clients could select templates based on their preferences and visualize how design elements—color, texture, and engraving styles—would appear. This portal, combined with StyleBI's reporting capabilities, ensured the artisans had clear specifications to work with.

Crafting Business Growth

Seeing StyleBI's impact, Claire wondered how else she could leverage the app to grow the business. One area was marketing—CrystalWorks relied heavily on word-of-mouth and a simple website. Claire designed a marketing strategy informed by StyleBI's sales analytics. The dashboard tracked website visits, inquiries, and repeat customers.

The data revealed that specialty restaurants frequently admired CrystalWorks' interior pieces displayed in hotels. Claire initiated partnerships with restaurant chains, offering to create custom glassware and décor. StyleBI allowed her to analyze sales trends within the restaurant segment and adjust production goals.

These efforts were fruitful. Within six months, the studio's revenue from new markets increased by 40%.

Empowering the Artisans

Claire understood that CrystalWorks was built on the skills and creativity of its artisans. As she integrated technology, she made sure the human aspect of the studio remained central. Using StyleBI's team performance dashboard, she provided artisans with personalized feedback, tracking the time taken for different techniques and offering suggestions for streamlining without losing artistic flair.

StyleBI wasn't just about numbers—it allowed artisans to understand their own patterns. One glassblower, Martin, discovered that he took longer on certain avant-garde pieces due to excessive trial and error. With Claire's guidance, he experimented with techniques to reduce time while retaining artistry. His productivity rose, and he even developed a new technique for swirling glass that became a signature style for the studio.