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Homeland Security BI Example - The Department of Homeland Security is tasked with keeping US citizens safe, and was formed in response to the terrorist attacks of September 11. The department now addresses not only matters of potential terrorism, but also election security, border security, disaster readiness, human trafficking, and cybersecurity. The ability of DHS to execute its mission is highly dependent on access to the most current data, and the use of tools that enable professionals at the department to extract trends and meaning from the data. Whether the matter is drugs, immigration, or violent extremism, the situations that DHS attempts to address evolve on a daily basis, and analysis must be ongoing, in order to present policy makers with the most current estimates of a situation, as well as to inform the public of matters pertaining to public safety. he graphic below is typical of the type of analysis DHS must produce, highlighting the growth over years of cocaine interdictions (https://www.dhs.gov/sites/default/files/2022-06/2022_0427_plcy_border_security_metrics_report_FY2021_%282020_data%29.pdf). DHS produces hundreds of such graphics pulling data from a wide variety of sources to create reports that present a coherent picture of national threat and safety...

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Honking Business Intelligence Tools - But really what we need is agile, easy to use software such as InetSoft's. We needed a way to make decisions quickly based on facts that I knew. It doesn’t have to be those big honking expensive applications. You might have the data in all different places, as we do. We had it in our call tracking systems. We have it in systems management. We have it in ACD systems. Telephone systems, all kinds of places. So we know it’s all there. But we need to collect it and mash it up like you can do very powerfully with InetSoft's software. The point is you want to be able to understand when something is changing. That is really what a dashboard is for. If it’s not broken, don’t fix it. And you need to make sure that it really is changing and not just a little blip on the radar. If any of you had a manufacturing experience, you might recognize this from statistical process control in manufacturing that was popular 15 or 20 years ago. To try to measure, to see when things are changing, you really take data points every 5 pieces of manufacturing...

Host Your Own Business Intelligence - Do You Find Self-hosted BI Is Cost Prohibitive? Bring BI software to your data to deliver real-time data and high performance InetSoft allows you to choose hosting without a huge cost penalty over vendor hosting Explore the live dashboad & report gallery to see what you can provide your end users. "For end-users of our application, such as clinicians and hospital administrators, who are not business intelligence experts, interacting with, and even designing new report templates had to be intuitive and user-friendly, and InetSoft has accomplished that hands down." - President of TNC ...

Hotel Business Intelligence - Hotel business intelligence is the discovery of actionable insights hotel management can achieve from monitoring and analyzing KPIs such as: spend per head labor cost as % of sales occupancy rate average daily rate average room rate RevPar - revenue per available room CPOR - cost per available room cancellation rate % of rooms under maintenance average cleaning cost per room % of agent bookings kilowatt-hours (kwh) per room % of beds occupied. Looking for a good hotel business intelligence tool? InetSoft's pioneering dashboard reporting application produces visually appealing web-based dashboards with an easy-to-use drag-and-drop designer. Maximize self-service for all types of users. View a demo and try interactive examples...

“Flexible product with great training and support. The product has been very useful for quickly creating dashboards and data views. Support and training has always been available to us and quick to respond. - George R, Information Technology Specialist at Sonepar USA

How to Achieve Greater Business Intelligence Agility - This is obviously a hot topic today. We’re hearing all about agile in the context of business and the context of BI and a whole variety of contexts. The term certainly sounds attractive, but what does it mean and how do you get it? There is old business phrase, ‘who changes fastest wins,’ and that encapsulates why agility is attractive. If you look at changes, it is possible to think in terms of having four layers where we should be concerned about change because changes in those layers are quite different. First, there’s a whole business eco system which is the global economy. This includes things happening on an international level whether wars or earthquakes or whatever can impact a business either in a small way or in a very large way either for a small period of time or a larger period of time. Then there’s the eco system of your business, the sector of the economy in which you operate, and that is subject to its own context. Possibly more than ever, your marketplace has become very competitive. Does it have entrants from adjacent sectors, and in general how is that sector doing...

How Are Agile Development Principles Applied to Business Intelligence? - Applying Agile development principles to Business Intelligence (BI) can enhance the effectiveness, flexibility, and responsiveness of BI projects. Here's how Agile principles are commonly applied in the context of Business Intelligence: Iterative and Incremental Development: Sprints for BI Development: BI projects are broken down into short development cycles or sprints, typically 2-4 weeks. Each sprint delivers a potentially shippable increment of the BI solution, allowing for continuous improvement and adaptability. User Involvement and Collaboration: Regular Stakeholder Feedback: Agile BI emphasizes continuous collaboration with end-users and stakeholders. Regular feedback loops ensure that the BI solution aligns with user expectations and evolving business needs. User Stories in BI Planning: Requirements are expressed as user stories in BI project planning. These stories articulate the business value and functionality expected by end-users, ensuring a user-centric approach. Adaptability to Change: Flexible BI Requirements: Agile BI accommodates changing requirements even late in the development process. This is crucial in BI projects where business needs and data sources may evolve, allowing the BI solution to adapt to emerging insights or shifts in business strategy...

How Do Firefighting Departments Use Business Intelligence? - Firefighting departments leverage business intelligence (BI) tools and techniques to enhance their operational efficiency, decision-making processes, and overall effectiveness in managing emergencies. Here's how firefighting departments utilize business intelligence: Incident Response Optimization: BI tools help analyze historical incident data to identify patterns, response times, and resource allocation trends. Predictive analytics can assist in optimizing deployment strategies, ensuring faster and more effective responses to emergencies. Resource Management: Business intelligence enables departments to monitor and manage the availability and utilization of firefighting resources, such as personnel, equipment, and vehicles. Forecasting tools help plan for resource needs based on historical data and expected demand. Risk Assessment and Prevention: BI tools assist in analyzing data related to fire incidents, identifying high-risk areas, and assessing potential causes. Predictive modeling helps in developing strategies for fire prevention and public awareness campaigns in at-risk communities...

How Business Intelligence Changes Law Firm Management Today - Reynolds Porter Chamberlain (RPC), the London-based law company, was struggling. Due to ineffective practices, the firm's partners had to do a lot of basic legal work rather than delegating it to them. As a result, the clients and partners of RPC spent more money than they should have on legal work, and the reputation of the company was undermined, too. The main reason why RPC's lawyers struggled to do their job efficiently was the lack of access to business analytics. After the company's management reviewed the problem, they made a decision that changed the way the managers worked: provide them with access to a business analytics program with an intuitive dashboard on iPads which were given to the lawyers. As a result, RPC's clients started to delegate more legal work to the company and their individual bills were lowered. By changing the way employees obtained access to business intelligence, the company was able to make quicker and more effective decisions. RPC is, of course, just one example of how business intelligence has made a difference for a law firm. The global business intelligence market has been growing like crazy, with the current size of $63.3 billion projected to reach $97.3 billion by 2025...

How Business Intelligence Customers Are Using Hadoop - Yeah, the one thing that I would add to that is, as I talked to business intelligence customers and I read about how they're using Hadoop, they have data scattered across a number of sources in the cloud and on premises. They have data in Excel. They have data in Hadoop, and you know companies should focus on creating platforms that are source agnostic and that allow customers to tap into all these sources at the same time. Even when you're trying to answer real business questions, chances are that you will almost always have to combine multiple source of information. So I'm not surprised that the purpose built tools for Hadoop are going away. Abhishek: Great alright our next trend --- organizations leverage data links from the get-go. So what do we mean with this one? It's essentially coming from a point where you know, we're probably more than a decade now into the kind of the start of Hadoop as an open source project, and our hash tag clearly says the start of Hadoop is an open-source project and gaining adoption, but for the first few years it was in many ways I would say considered kind of an IT or data science experiment, and it wasn't seeing broad adoption within organizations...

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How Business Intelligence Pays Back Return on Investment - People are looking for ways of understanding their customers, understanding their risk, and understanding their use of resources. Their goals are the traditional challenges of either maintaining revenue or lowering cost because revenues are going down. It's a classical economic problem. Now if we consider that in the area of business intelligence and its effects, we can actually look back to some significant things that have gone on even on the last 20 or 30 years. During the time of the bubble bursting as they call it with the Internet wave or the Web bust at the turn of the century, that carried us particularly in the IT industry and other industries and investment and so forth. After that wave people had fears of spending and using money and so forth all the way into 2002-2003. What we noted back in 2000 and 2001 as we began offering advanced reporting solutions for enterprises, there was a need for cross organizational use of data for business intelligence purposes. Going far beyond reporting and analysis but now into predictive analytics, we looked back over a previous period...

How To Choose Business Intelligence Technologies - Let’s look at a simple products company example right now. They have a supply chain that extends half way around or three quarters away around the globe. There may be 5, 10, 20 different partners contributing some way, shape or form to it. What that means is that you’ve got thousands of different information inputs, and what we’re seeing right now is a number of manufacturers, even small to mid-sized firms looking at okay, what can we do to get a handle on that? Business intelligence capabilities that were often thought to just for larger firms are now being looked at. How do we choose business intelligence technologies, data mashups, executive dashboards, et cetera, so that we can make some more informed decisions. One of the things that companies have to start with is, okay, what is the truth. And of course, not the truth in a metaphysical sense, but the truth in terms of what is going on in terms of taking a look at our data. One of the striking things that when manufacturing companies and companies of any kind start to look at this, is they find out that there are all these different versions of the truth...

How Companies Are Using Business Intelligence Software - Read mini case studies of how companies are using business intelligence software. Some give their executives performance management dashboards. Some use data mashup functionality to unify disparate data sources to provide comprehensive dashboard reporting. All of them leverage InetSoft's businesss intelligence technology to derive intelligence from their data. Gypsum Management & Supply Inc. (GMS) selected InetSoft’s Style Intelligence in order to present real-time data on sales, purchases and receivables to varying levels of GMS staff. GMS is the largest independent distributor of drywall, acoustical and other specialty building materials in the United States and operates in 26 states, through a network of 43 subsidiary companies and more than 130 distribution centers. InetSoft's BI solution has enabled a new level of self-service BI for a very large population of GMS users who have been able to generate and print reports, create graphs, and view snapshots of their current business performance. Dashboards and reports have been created from data mashups across multiple data sources. For the first time key performance measures have been consolidated into one system to provide easy access and have enabled even better informed business decisions. The company cited ease of integration with existing operational systems, flexibility in the design process and cost-effectiveness from a licensing perspective as key factors in the decision to select Style Intelligence...

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How Do Medical Administrators Use Business Intelligence Software? - Medical administrators use business intelligence (BI) software to manage the healthcare business and gain insights into healthcare performance. BI software uses data analytics tools to help healthcare administrators make data-driven decisions, identify trends and patterns, and optimize healthcare operations. Here are some ways that medical administrators use BI software: Financial management: BI software helps medical administrators manage healthcare finances by providing them with accurate and timely financial reports. This includes analyzing revenue and expenses, forecasting budgets, and identifying areas where costs can be reduced. Patient management: BI software helps medical administrators manage patient care by providing them with access to patient data, including medical history, diagnoses, and treatments. This allows administrators to identify patterns in patient care and optimize treatment plans...

How Do You Go About Getting That Final Third of KPIs? - Projects have to be created for them. But naturally you have to estimate the effort that is required to get that data and compare it to the value you will get by having it. Some won’t pass the test. Sometimes you can think of proxies or near-equivalents that you can measure. Sometimes the answer is a customer survey done on a periodic basis. You won’t have 100% coverage or high frequency, but it’s a good estimate that is better than none at all. These challenging ones just have to be worked on one at a time, and gradually you’ll get near the end goal. But don’t feel like you have to get to 100% completion, and realize other KPIs will come up over time as the business evolves...

How Do You Grow Your Business? - In this environment the question is how you grow your business? How do you take all this information from all these technologies that we’ve been really looking at to look at new opportunities? Going forward there’s only going to be two ways you’re going to do that. You’re going to take market share, or are you going create new market opportunities. That’s really what we’re looking at trying to go forward. In this environment, right now we’re in the fast lane, and the whole point of this is that change is the new norm. It’s not going to go away. The level of complexity is continuously increasing. So the way we look at this is, change is the new norm, but complexity is on the rise, and you’re always in a state of uncertainty. You never know what’s going to be around the corner. You are perpetually in a state of uncertainty, and when those events happen, the impacts are much more dramatic. Look at how only two of the world’s largest countries that were in the top 10 listing in 2000 are on the list today. That is uncertainty. That just shows you what’s happening in the marketplace...

Click this screenshot to view a two-minute demo and get an overview of what InetSoft’s BI dashboard reporting software, Style Intelligence, can do and how easy it is to use.

How Do You Integrate Business Intelligence Into Your Business? - Business intelligence (BI) is becoming a crucial component of contemporary corporate operations. It enables companies to make data-driven choices and acquire insights into their operations and consumers. Unfortunately, many firms find it difficult to properly incorporate BI into their operations. The process of incorporating business intelligence into your business will be covered in this article. Level Set for Term Business Intelligence Let's take a moment to define business intelligence before diving into the procedures needed to integrate it into your company. Business intelligence is a collection of methods, tools, and procedures that assist organizations in gathering, analyzing, and presenting data so they may make educated choices. Data mining, reporting, and predictive analytics are just a few of the many tasks covered by BI...

How Does a Agronomy Operations Specialist Use a Business Intelligence Tool? - An Agronomy Operations Specialist plays a crucial role in optimizing agricultural operations and ensuring sustainable and efficient crop production. Business Intelligence (BI) tools are invaluable for these professionals as they provide advanced analytics, data visualization, and insights that aid in decision-making. Here's a comprehensive overview of how an Agronomy Operations Specialist utilizes a BI tool: Crop Monitoring and Analysis: BI tools enable Agronomy Operations Specialists to monitor and analyze crop performance using data from various sources such as sensors, satellites, and field observations. They can track factors like growth patterns, pest and disease occurrences, and overall crop health. Visualization tools help in identifying trends and anomalies. Weather and Climate Data Integration: Integrating weather and climate data into BI tools allows specialists to correlate environmental conditions with crop performance. They can analyze historical weather patterns, predict future conditions, and make informed decisions on planting times, irrigation, and crop protection strategies. Yield Analysis: BI tools assist in analyzing yield data over time. Agronomy Operations Specialists can generate reports and dashboards that highlight variations in yield based on different factors such as soil types, crop varieties, and management practices. This information guides decisions to optimize future yields...

How Does a Biostatistician Use Business Intelligence Software? - A biostatistician can utilize business intelligence software in several ways to enhance their work in the field of biostatistics. Here are some common ways in which a biostatistician can leverage BI software: Data integration and management: BI software enables biostatisticians to integrate and manage large volumes of complex data from various sources. This includes collecting, cleaning, and organizing data to create a unified and structured dataset for analysis. BI tools often provide features for data cleansing, transformation, and data modeling, which are crucial for biostatistical analysis. Data visualization: BI software offers powerful visualization capabilities that allow biostatisticians to explore and present data effectively. They can create interactive and dynamic visualizations, such as charts, graphs, and dashboards, to convey complex statistical findings in a more intuitive and understandable manner. Visual representations help identify trends, patterns, and outliers, enabling better insights and decision-making. Reporting and presentation: Biostatisticians often need to communicate their findings to various stakeholders, including researchers, healthcare professionals, and policymakers. BI software provides tools for generating comprehensive reports and presentations with automated updates. This streamlines the reporting process and facilitates the dissemination of statistical results in a clear and compelling manner...

How Does a CFO Gain Operational Intelligence? - A CFO (Chief Financial Officer) can gain operational intelligence by implementing the following strategies: Establishing Key Performance Indicators (KPIs): CFOs should work with other executives to identify and establish KPIs that measure the operational performance of the business. By tracking these metrics, the CFO can gain insight into how well the business is performing and identify areas where improvements can be made. Implementing Business Intelligence (BI) Tools: CFOs can use BI tools to collect, analyze, and present data from across the organization. BI tools can help CFOs identify patterns, trends, and opportunities that might be missed through manual analysis. Collaborating with Other Departments: CFOs should work closely with other executives and department heads to gain a deep understanding of how each area of the business operates. This collaboration can help the CFO identify operational inefficiencies and opportunities for improvement. Conducting Financial Analysis: CFOs can conduct financial analysis to gain insight into the financial health of the business. This analysis can help the CFO identify areas where the business is spending too much money or where revenue could be increased...

How Does a CMO Gain Operational Intelligence? - A CMO (Chief Marketing Officer) can gain operational intelligence by implementing the following strategies: Utilizing Marketing Analytics: CMOs can use marketing analytics to gain insights into customer behavior, campaign performance, and ROI. By tracking metrics such as conversion rates, customer acquisition costs, and customer lifetime value, CMOs can optimize their marketing strategies and drive revenue growth. Collaborating with Sales and Customer Service Teams: CMOs should work closely with sales and customer service teams to gain a deep understanding of customer needs and pain points. This collaboration can help the CMO identify opportunities to improve the customer experience and drive customer loyalty. Conducting Market Research: CMOs can conduct market research to gain insights into industry trends, customer preferences, and competitor strategies. This research can help the CMO identify opportunities to differentiate their brand and stay ahead of the competition...

How Does InetSoft Technology's Style Intelligence Compare to Other BI Tools?? - Many organizations are asking the same question. The Technology Evaluation Center ranked Style Intelligence second in products most frequently selected for in-depth evaluation and comparison....

How Does an IT Organization Support a KPI Project? - Sometimes, when these initiatives are being driven by the Business, some IT organizations might look at it as just another job, and they don’t need any more jobs. You know those marketing people want more metrics, they’re forcing a BI application on us, we don’t get any value out of it, and it’s one more application to care for and feed. We have less people, we don’t need this. The more progressive IT organizations who are thinking ahead, have taken the driver’s seat and look at things totally differently. They say, all right, how can we also get something out of this BI solution, how can we help pick the solution that’s going to help the business the most. Some people say nowadays IT is getting a loud wake-up call. It’s either shape up or ship out. Up until a few years ago, business depended 100% on IT for the delivery of these KPI dashboards and metrics and reporting systems. Today in a lot of cases businesses can use technology and tools out there such as software-as-a-service on their own...

How Does an Operations Director at a Delivery Company Use Business Intelligence? - An Operations Director at a delivery company plays a critical role in overseeing the day-to-day operations and ensuring that deliveries are executed efficiently and effectively. Business Intelligence (BI) tools and strategies are invaluable for an Operations Director in making data-driven decisions and optimizing processes. Here's how an Operations Director can leverage BI: Route Optimization: BI tools can analyze historical delivery data, traffic patterns, and other relevant factors to optimize delivery routes. This helps minimize travel time, fuel costs, and vehicle wear and tear, ultimately improving operational efficiency. Performance Monitoring: BI dashboards provide real-time visibility into key performance indicators (KPIs) such as on-time delivery rates, delivery times, and driver performance. This allows the Operations Director to identify areas for improvement and take corrective actions. Demand Forecasting: BI can analyze historical delivery data along with external factors (e.g., seasonal trends, promotions, events) to predict future demand. This enables the company to allocate resources effectively and ensure that the right number of drivers and vehicles are available to meet customer demand. Inventory Management: BI tools can integrate with inventory management systems to monitor stock levels at warehouses and distribution centers. This helps prevent overstocking or stockouts, ensuring that deliveries can be fulfilled in a timely manner...

How Does an Operations Manager at a Waste Management Company Use a Business Intelligence Tool? - Route Optimization: Purpose: BI tools can analyze historical data on waste collection routes, including factors like traffic patterns, distance, and volume of waste generated. Utilization: The Operations Manager can use this information to optimize routes, reducing fuel costs, emissions, and travel time. This leads to more efficient collections and cost savings. Demand Forecasting: Purpose: By analyzing trends in waste generation based on historical data, BI tools can provide insights into future demand. Utilization: This information helps the Operations Manager allocate resources effectively, ensuring that the right amount of equipment and personnel are available to meet customer needs. Equipment Utilization and Maintenance: Purpose: BI tools can track the usage of waste management equipment, such as trucks and compactors, and provide insights into maintenance needs. Utilization: The Operations Manager can schedule maintenance based on actual usage patterns, reducing unexpected breakdowns and improving overall equipment reliability. Waste Composition Analysis: Purpose: BI tools can analyze data on the types and quantities of waste being collected. Utilization: This information helps the Operations Manager make informed decisions about recycling initiatives, waste sorting facilities, and landfill management. Cost Analysis: Purpose: BI tools can track costs associated with waste collection, transportation, recycling, and disposal. Utilization: The Operations Manager can use this information to identify cost-saving opportunities, negotiate contracts with vendors, and allocate resources efficiently...

How Does a Vice President of Programs and Community Impact at a Social Services Organization Use Business Intelligence Mapping Software? - Needs Assessment and Target Demographics: BI Mapping Software allows for the visualization of demographic data, helping the VP to understand the specific needs of different communities. They can analyze factors like income levels, education levels, and access to healthcare, which are critical in tailoring programs to the most vulnerable populations. Resource Allocation: By overlaying program data with geographical information, the VP can identify areas where resources are most needed. This ensures that limited resources are directed towards communities that require them the most, optimizing impact. Program Evaluation and Impact Assessment: BI Mapping Software helps in tracking the effectiveness of various programs in different regions. The VP can monitor metrics such as the number of beneficiaries, outcomes achieved, and participant satisfaction. This data can guide decisions on program adjustments, expansions, or even discontinuations. Identifying Service Gaps: Through mapping, the VP can identify areas where there might be gaps in services. This allows for the development of targeted interventions or partnerships with other organizations to fill these gaps...

How Does the Head of Attractions at an Amusement Park Use Business Intelligence Scorecards? - The Head of Attractions at an amusement park plays a pivotal role in ensuring that the park's rides and attractions are not only safe and well-maintained but also appealing to visitors. Business Intelligence (BI) scorecards can be an invaluable tool in this role, offering a comprehensive way to monitor and manage various aspects of the attractions department. Here's how the Head of Attractions might utilize BI scorecards: Performance Monitoring: The scorecard can track key performance indicators (KPIs) for each attraction, including metrics like attendance, ride capacity, wait times, and customer satisfaction ratings. This information helps in identifying popular attractions, assessing their efficiency, and understanding visitor preferences. Safety and Maintenance: BI scorecards can include data on safety incidents, maintenance schedules, and compliance with industry regulations. This allows the Head of Attractions to proactively address any safety concerns and ensure that all rides meet or exceed safety standards. Revenue Generation: The scorecard can provide insights into the revenue generated by each attraction, including ticket sales, merchandise, and concessions related to that specific attraction. This data helps in optimizing pricing strategies, as well as identifying opportunities for upselling and cross-selling...

How an Event Safety Manager Uses Ad Hoc Business Intelligence - An event safety manager plays a critical role in ensuring the well-being of attendees, staff, and participants during various events. Ad hoc business intelligence (BI) can significantly aid in this endeavor by providing timely and actionable insights to enhance safety measures and decision-making processes. Here's how an event safety manager can utilize ad hoc BI: Real-Time Monitoring: Ad hoc BI tools enable event safety managers to monitor various data sources in real-time, such as weather forecasts, attendee behavior patterns, and crowd movement. By analyzing this data on-the-fly, managers can identify potential safety risks and take proactive measures to mitigate them. For example, if sudden adverse weather conditions are predicted, the manager can quickly adjust outdoor event plans to ensure attendee safety. Risk Assessment: Ad hoc BI allows for quick analysis of historical data related to past events, incidents, and emergencies. By identifying patterns and trends, safety managers can conduct more accurate risk assessments for current events. This information can help in determining the necessary safety protocols, staffing levels, and resource allocations to minimize risks and ensure a safe environment for all attendees...

How and Why of the Consumerization of BI - Yeah. I like that. I really like that concept, of them catching their breath. I think that right now large organizations are -- especially the ones that were not very forward-looking. Because you always have this sort of spectrum of innovation and this spectrum of adoption and you have got forward-looking companies that jump on things early and then you have the sort of masses in the middle and then the laggards in the back. And I think the masses in the middle are in fact kind of catching their breath on this, certainly on the iPad and the Bring Your Own Device thing and certainly to a degree on the whole consumerization of BI as well. And with that, let's go ahead and bring in our resident guest analyst/consultant of the week. We have Tracie Kambies of Deloitte. Welcome to DM Radio...