What KPIs and Analytics Are Used on Emergency Management Dashboards?

Incident Severity KPIs

Incident severity is one of the most important KPIs in emergency management. This KPI is essential for evaluating the seriousness of the problem and figuring out how much action is needed. There are certain measures for determining the intensity of different sorts of emergencies:

• Natural Disasters: Severity measures often take into account variables like wind speed, fire intensity, or Richter scale magnitude for natural catastrophes like hurricanes, earthquakes, or wildfires. These indicators aid in the proper allocation of resources and provide a clear picture of the possible effect.
• Pandemics: Key indices of severity for pandemics such as COVID-19 include the number of cases, hospitalization rates, and fatality rates. The trend of these figures aids in forecasting the burden on the healthcare system and the success of containment strategies.
• Humanitarian Crises: Measures such as food security indicators, violence indices, or displacement statistics may be used to determine the severity of humanitarian catastrophes, such as refugee crises or wars. Humanitarian groups might use this data to guide their plans for intervention and resource allocation.

Resource Allocation Analytics

Efficient distribution of resources is a fundamental aspect of emergency management. Dashboards for emergency management integrate many metrics to guarantee optimal resource allocation. Among these analytics are:

• Resource Demand Forecasting: Based on event severity and past data, predictive analytics may calculate the demand for resources such as staff, medical supplies, and housing. This aids in the authorities' proactive crisis preparation.
• Resource Utilization Optimization: Emergency managers can maximize the use of resources on the ground by using data analytics. For instance, they may assign medical staff to locations with the greatest caseload by utilizing geographic data.
• Resource Tracking: Resources must be tracked in real time to make sure they are where they are most needed. Asset tracking involves the use of radio-frequency identification (RFID) technology with geographic information systems (GIS).

Evacuation and Shelter KPIs

When it comes to protecting the impacted people during disasters like as hurricanes, floods, or wildfires, evacuation and shelter KPIs are essential. The following KPIs are useful for evaluating the efficacy of shelter operations and evacuation plans:

• Evacuation Progress: The pace at which individuals are removed from high-risk regions is gauged by this KPI. Evacuating quickly is crucial to avoiding casualties.
• Shelter Occupancy: It is critical to understand the occupancy and capacity of shelters in order to guarantee that displaced people have a secure place to remain.
• Evacuation Route Monitoring: Road closures and traffic jams are tracked by GIS and traffic analytics, which are utilized to monitor evacuation routes. Evacuees may make a more seamless evacuation by using this info to reroute them.

Healthcare Capacity and Response KPIs

The healthcare system's capacity and reaction skills are put to the test to the utmost during pandemics or major catastrophes. For the purpose of evaluating and overseeing the healthcare component of emergency management, the following KPIs and analytics are essential:

• Hospital Bed Availability: To make sure there is enough room to accommodate patients, it is crucial to keep track of the quantity of hospital beds, ICU beds, and ventilators that are available.
• Patient Admission Rates: Tracking the number of patients admitted to hospitals over time might provide information about the illness's course and the burden on medical services.
• Supply Chain Analytics: Healthcare systems must have an effective supply chain management system. Analytics can assist in ensuring a consistent supply of prescription drugs, medical supplies, and personal protective equipment (PPE).

Communications Effectiveness Analytics

An essential component of emergency management is effective and transparent communication. This field of analytics focuses on assessing the efficacy of communication strategies:

• Social Media Sentiment Analysis: Authorities may assess the impact of their message and correct any misinformation by keeping an eye on social media platforms for changes in public opinion and concerns.
• Emergency Alert System Performance: In order to make sure that important information reaches the public on time, performance analysis of emergency warning systems, such the Wireless Emergency Alerts (WEA) system in the US, is conducted.
• Public Engagement Metrics: Monitoring public interaction with emergency management data, such website traffic, phone calls, and app downloads, offers insights on how widely official messages are disseminated.

Geographic Information Systems (GIS) and Geospatial Analytics

An important component of many emergency management dashboards is GIS and geospatial analytics. They make it possible to see data visually on maps, which is crucial for situation awareness and making decisions:

• Incident Mapping: The location, scope, and evolution of the event may be mapped using GIS. When allocating resources and planning evacuations, this knowledge is essential.
• Population Density Mapping: Planning evacuation and shelter procedures in accordance with the locations of greater danger may be facilitated by mapping population density.
• Infrastructure Mapping: It is crucial to know the locations of vital infrastructure, such as hospitals, power plants, and transportation hubs, in order to assess the effects of an occurrence and organize reaction measures.

Weather and Environmental Data

Weather and environmental data are essential for early warning and preparation in the event of a natural catastrophe.

• Weather Forecasts: Early warning and readiness are made possible by having access to real-time and predicted meteorological data, such as temperature, wind speed, precipitation, and storm tracks.
• Environmental Sensors: Environmental sensor data may be used to track variables such as water levels, seismic activity, and air quality, all of which are important for determining how particular catastrophes would affect the area.
• Climate Change Analytics: Long-term climate data and analytics are essential for comprehending and planning for the heightened frequency and severity of specific catastrophes in the context of continuing climate change.

Incident Response Time KPIs

Rapid action is sometimes essential to lessening the effects of crises. KPIs for incident reaction times track how fast responders and emergency services act in a given circumstance.

• Response Time to 911 Calls: The amount of time it takes for emergency services to answer 911 calls in medical crises or accidents might be the difference between life and death.
• Firefighting Response Time: In situations such as fires, prompt action is necessary to stop more damage and spread.
• Law Enforcement reaction Time: In the event of criminal activity or danger, public safety depends on the promptness of law enforcement reaction.

Containment and Mitigation Analytics

Containment and mitigation methods are critical in pandemic conditions.

• Contact Tracing Analytics: In order to identify and alert people who could have been exposed to a contagious illness, contact tracing data is necessary.
• Social Distancing Compliance: Analytics may track adherence to social distancing policies by using public collecting data and cell phone mobility data.
• Vaccine Distribution Analytics: Analytics contributes to the fair and effective delivery of vaccinations in cases of pandemics that call for large immunization campaigns.

Cybersecurity and Data Protection Metrics

Cybersecurity and data protection are essential components of emergency management in the modern era:

• Data Breach Monitoring: It is essential to protect sensitive data, such as private and health-related information. A KPI in and of itself is keeping an eye out for cyberthreats and data breaches.
• Data Privacy Compliance: Guaranteeing adherence to data protection laws, such GDPR or HIPAA, is an essential key performance indicator for companies engaged in emergency response.
• Disaster Recovery Readiness: To make sure that data is accessible in an emergency, it is essential to prepare for cybersecurity catastrophes like ransomware attacks.

Economic Impact Analytics

Comprehending the financial consequences of crises is crucial for sustained recuperation:

• Business Continuity Metrics: Assessing a company's capacity to go on both during and after a crisis offers valuable information about its economic resilience.
• Unemployment Rate Monitoring: Monitoring the rate of unemployment and the return of employment after a disaster helps in determining the financial effect on local communities.
• Fiscal Stimulus Impact Assessment: Evaluating the success of policies requires analyzing how government fiscal stimulus measures affect economic recovery.

After-Action Review KPIs

It's important to do after-action evaluations as soon as the incident is under control in order to gain insight from the event and enhance future responses:

• Response Effectiveness Metrics: A crucial KPI is assessing the success of response initiatives by looking at things like the quantity of damage avoided and the number of lives saved.
• Lessons Learned Analysis: Making a record of each event and examining the lessons learnt from it helps to improve response plans in the future.
• Resource Utilization Efficiency: Resource allocation in future crises may be improved by evaluating how well resources were used during the emergency.