What Do Businesses Track in SharePoint Dashboards?
SharePoint dashboards are versatile tools that can be customized to track a wide range of metrics and data depending on the specific needs and goals of an organization. The types of information that people track in SharePoint dashboards can vary greatly across different industries, departments, and functions. Here are some common categories of data that people often track:
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Project Management Metrics: SharePoint dashboards are frequently used to track project progress, including key milestones, task completion rates, project timelines, and resource allocation. Project managers can use these dashboards to monitor project health, identify bottlenecks, and make data-driven decisions to keep projects on track.
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Document Management: SharePoint is renowned for its document management capabilities, and dashboards can be used to track various document-related metrics such as document access statistics, version history, document approval workflows, and document storage utilization.
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Collaboration and Communication: Organizations often use SharePoint as a collaboration platform, and dashboards can track metrics related to team collaboration and communication, such as activity levels in discussion forums, document sharing trends, and usage of communication tools like Teams or Yammer.
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Business Intelligence and Analytics: SharePoint dashboards can integrate with business intelligence tools to visualize and analyze data from various sources. Organizations can track key performance indicators (KPIs), sales figures, customer metrics, and other business analytics to gain insights into performance trends and make data-driven decisions.
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HR and Employee Management: SharePoint dashboards can be utilized for tracking HR-related metrics such as employee onboarding progress, training completion rates, performance evaluations, and leave management. This helps HR departments streamline processes and ensure compliance with company policies.
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IT and System Monitoring: IT departments often use SharePoint dashboards to monitor system health, track network performance, and manage IT assets. Metrics such as server uptime, help desk ticket volumes, software license usage, and security incident reports can be visualized on dashboards for real-time monitoring and analysis.
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Customer Relationship Management (CRM): SharePoint can be integrated with CRM systems to track customer interactions, sales pipelines, customer satisfaction scores, and other CRM-related metrics. Dashboards provide a centralized view of customer data, enabling sales and marketing teams to track performance and identify opportunities for improvement.
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Compliance and Governance: Organizations can use SharePoint dashboards to track compliance with regulatory requirements, internal policies, and industry standards. Metrics related to audit trails, policy violations, data security incidents, and compliance training completion can be monitored to ensure adherence to governance standards.
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Financial Performance: Finance departments can track financial metrics such as budget vs. actual spending, revenue projections, expense trends, and profitability analysis using SharePoint dashboards. This enables finance teams to monitor financial health, identify cost-saving opportunities, and improve overall financial management.
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Customized Metrics: Depending on the specific needs of an organization, SharePoint dashboards can be customized to track any other relevant metrics or data points. This could include anything from customer feedback scores to manufacturing efficiency metrics to supply chain performance indicators.
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