InetSoft's visualization dashboards can be easily made to auto-refresh with real-time data. This BAM call center status dashboard updates in real time so managers can see how the overall calling queue compares to its set threshold. Moreover, each agent's call progress can be seen at a glance. Where attention may be needed, a big red face will indicate this to the manager.
InetSoft's unique data mashup engine is the foundation for all of its reporting and analytics. Its visualizations and dashboards all allow for the drilling down into the most detailed level of information. InetSoft's document reporting is perfect for delivering a large volume of details to people on a schedule.
InetSoft's visualization dashboards are highly customizable. With minimum training, business users can completely change visual perspectives. Furthermore, business users can use the data wizard to create brand new reports.
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