Utility companies face quite a few challenges today from maintaining infrastructure, combatting natural events, tackling a host of competitors sprung from deregulation, to being one of the main targets for cyber attacks. InetSoft's business intelligence tool can be a main weapon to win the battles.
Nowadays more and more data is collected than can be easily analyzed with traditional analytical tools. Daily operational dashboards become outdated when they cannot be easily updated or connect to new data.
InetSoft's business intelligence software offers the ability to create wide-ranging reports, attractive visual utility dashboards and real-time interactive dashboards. The interactive dashboard shown is just one example of how data can be used to visualize essential information.
Interactive dashboards can provide management with up-to-the-minute information, with data directly connected to reporting and constantly updating the visual, as opposed to traditional reports run by IT on a regular basis for decision-making purposes. Predictive analytics is another area in which business intelligence can benefit utility companies.
For example, predictive analytics can be used in planning for a major storm by looking at similar past outages and understanding the root causes. Finding might lead to pro-active clearing branches or having repair crews ready. Other analytical applications include scheduling preventive maintenance of plants based on past records or understanding customer interactions and behavior in order to improve customer service and satisfaction, thus reducing call volumes in call centers.
See the Web App that Made the Dashboard
"Using Style Scope from InetSoft gave us the ability to provide a graphical representation of the key data to top management right 'out-of-the-box' and move from static tables of numbers to charts and graphics that are much easier to understand." - Sergio R.
"I spent months looking for the best dashboard/reporting app to suit my business. I literally tried and tested every application out there and I have to say that the Style Intelligence App is by far the best. It is simple to use and it is absolutely brilliant if you are needing dashboards on custom objects." - Jacki A.
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